KEY SKILLS

Technical Training: AWS, Security/Networking, Server Administration, Database management (Oracle/Microsoft)

Software Development & Scripting: SDLC, Bash scripting, Powershell, JAVA, C# (.NET), Web technologies

IT Service Management: SLA & OLA Contract Management, Change Management, ITIL

Business Systems Analysis: Scrum, UI/UX design experience, Risk Management, Data visualization and analysis, Presentation skills

Other: End-user support, Documentation skills, Continuous Process Improvements